A good Flight you will enjoy and do again
On Time Performance
Seat Comfort
Cabin-Staff
In-flight experience
Ground Service
customer service
Value for money
Note: Most major contact numbers offer standard customer service 24/7.
Cancellation/refund overview: Economy and saver fares can be non-refundable or entail a penalty fee, whereas flexible fares can be altered or cancelled at a fee. Customer feedback notes much slowdown and challenges when receiving refunds.
The Aeroflot Airlines reviews from customers who have traveled with the airline reveal both positive and negative experiences. Positive reviews go as far as safety to on-board services whereas negative reviews go as far as reservation and refund process.
Weaknesses of Aeroflot Airlines:
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Aria L (Turkey)
In February, 2024, I flew Istanbul to Moscow and all was fine. I have had an excellent and comfortable flight, excellent food. I definitely recommend it. No delays, no problems. The staff was friendly and helpful, check-in and boarding were fast. I also loved the food choices and I found them to be worth the money. I will surely think to travel with Aeroflot in future in this region.”
On Time Performance
Seat Comfort
Cabin-Staff
In-flight experience
Ground Service
customer service
Value for money