Azimuth Airlines Reviews: All About Booking, In-flight Experience

About Airlines

About:

In 2017, Azimuth Airlines started its operations because of the lack of local airline services of Donavia following its merger with Volga-Dnepr Airlines.

Headquarters:

Azimuth is a company established in 2009 and headquartered in Rostov-on-Don, with main bases located at Platov International Airport, Krasnodar, Mineralnye Vody, and Sochi.

Fleet:

The Azimuth Airlines, among its 20-planes fleet, has the Sukhoi Superjet 100 that aids it to provide comfort and effectiveness in accommodating the short-range flights in Russia.

Operations & Mission:

Azimuth guarantees low prices, direct flights of high quality, and its service covers the Southern and North Caucasus regions of Russia, where the number of passengers is growing fast.

1/5

A good Flight you will enjoy and do again

On Time Performance

Seat Comfort

Cabin-Staff

In-flight experience

Ground Service

customer service

Value for money

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How to Contact

Phone Call:

Dial +7 (863) 226-00-05 on the phone to contact Azimuth live agent.
Follow the automated greetings menu.
Select the language of your choice.
Use the suitable service (general queries, booking, etc.).
Wait to be served by a customer service representative.
Be specific with your question or problem.
Do as instructed or provide information as required.
Record any follow-up number or information supplied.

Email:

Compose an email to Azimuth Airlines.
Type in infoavia@azimuth.ru in the recipient field.
In the body, mention your problem, booking details, and contact.
Attach Any Document(s) required (If any).
Look your message over for errors.

Tap on Send and get an answer straight to your inbox

Booking Process

Online Booking:

Visit the official site of Azimuth Airlines.
Choose departure and arrival destinations.
Select the dates of travel and the number of people.
Make your flight selection and fare selections.
Enter passenger information in a correct manner.
Make a secure payment.
Booking is confirmed, and an e-ticket is sent to your email.

Phone Call:

Call the Azimuth Airlines department.
Book the ticket and provide the travel details.
Reserve flights and fares with an agent.
Follow the payment information.
Confirm booking by SMS or via email.

Airport Visit:

Find the Azimuth Airlines ticket counter at the airport.
Let staff know your destinations and travel dates.
Complete the passenger information form.
Select fare options, pay with accepted payment methods,
Take a print ticket or e-ticket confirmation.
Carry the boarding pass on travel day.

Airlines Reviews Summary

Strength:

Azimuth Airlines has rapidly increased its route network, with 95% of flights being operated direct, along with the launch of 17 new destinations in 2023, which has brought an increase in the passengers, making it 21% higher, and also improving the location of the regional hub.

Weakness:

Aircraft maintenance and parts shortages caused by Western sanctions put Azimuth Airlines at risk of being unable to continue operating flights frequently and reliably, and at risk of operational disruptions in the future.

Latest Airline Reviews

1/5

Ivan Kelvin (Russia)

My experience with Azimuth Airlines was rather frustrating. There was also a delay of the flight by more than 2 hours without any information or update regarding the reason or the time of departure. The airline employees might have provided more active assistance to the passengers with the delay. The economy seats on board were quite tight and uncomfortable, so the travel was exhausting.

On Time Performance

Seat Comfort

Cabin-Staff

In-flight experience

Ground Service

customer service

Value for money

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