Drukair Airline Reviews-Find Customer Experience

About Alaska Airlines

Year Founded 

The Drukair Airlines, founded on 5th April 1981, operating as Drukari–Royal Bhutan Airlines, is the national flag carrier of the Kingdom of Bhutan. 

Drukair Fleet Details

  • Airbus A319 - it operates 3 Airbus A319 aircraft. 
  • ATR 42-600- fleet includes one ATR 42-600.
  • Airbus A32neo- it operates for 1 airline. 
  • Airbus A321XLR- the airlines offers two A321XLRs on order only.

Headquarters

The Drukair airlines headquarters is located in Paro, Bhutan. The airline operates flights to 10 International destinations spanning 6 countries within the South Asian Region, from its operational base at Paro International Airport. 

4/5

A good Flight you will enjoy and do again

On Time Performance

Seat Comfort

Cabin-Staff

In-flight experience

Ground Service

customer service

Value for money

How to Contact

Phone Call Assistance- Drukair Airline Phone Number, dial +975 8276430 and +975 17131300 WhatsApp phone numbers to get connected with the Drukair airline’s customer care department.

Email- One can reach out by writing an email to various email IDs, which are as follows:
a. Bookings and general- enquiry@drukair.com.bt
b. Paro Reservations     - paro@drukair.com.bt
c. Feedback                   - wearelistening@drukair.com.bt

Social Media- Drukair Airlines can be connected through various social media platforms. You just have to enable the notification alert to get all the timely updates on discounts and programs, also one can connect in time of concern. The various links are as mentioned below:
Facebook  https://www.facebook.com/Drukair/
Instagram  https://www.instagram.com/accounts/login/?next=https%3A%2F%2Fwww.instagram.com%2Fdrukair_royalbhutanairlines%2F&is_from_rle
X (Twitter) https://drukair.com.bt/help-2/contact-us/

Chat- If you want to connect Live, Drukair Airlines has the option. It is an AI-based chat option where one can share their travel-related concern, and following which, you will be provided with a solution, and if not, then you will be directed to connect through the Live Chat option only.

 

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Booking Process

Online Booking or by mobile App Download both have a simple process to follow:-

  1. Browse the official website of the airlines. 
  2. Click on the ‘Book Now, Pay Later’ option. 
  3. Fill in your departure and destination locations, date of arrival, number of passengers, and more. 
  4. Hit the search button to get the result of the number of flights. 
  5. Select the flight that you want to book. 
  6. Close the booking by making the payment. 
  7. After you have made the payment, you will receive the booking confirmation details on your shared email ID. 

Another Option
You can also book by visiting the sales counter, along with it, you can book through certified travel agents like Druk Asia. 

Payment options:

One can confirm their bookings through the many payment options that are available to use, like the credit/debit cards, and along with it, the e-Payment Services, which depend upon your location. Irrespective of the medium you choose, know that your payment process is safe and sound with Drukair Airlines. 

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Airlines Reviews Summary

Read through the many reviews from passengers who have become customers are giving their valuable feedback. 

Drukair Airlines Strengths

The airline is well-known for its exceptional standards, stunning Himalayan flight Routes, and punctuality at its best. Here, with a serious commitment to the customers and the authentic Bhutanese hospitality, the experience is unique in every way possible. Operating modern aircraft and connecting Bhutan to key cities in Asia, Drukair plays a vital role in promoting tourism and connectivity.

Drukair Airlines Weakness

The airline has limited digital infrastructure, including poor online booking and inadequate international support. It also faces irregular customer service and high operational costs in a niche market with a seasonal demand only. And low marketing investments, which are hindering growth. 

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Latest Airline Reviews

4/5

Joana Joana (Singapore)

I have booked my flight from Singapore to Paro, all was fine until the moment I realized that I had left my bag at the baggage counter only. I was already seated on the flight, and reaching out to the onboard staff was the only solution. I went to the m shared my ordeal, they listened patiently and helped me to get in touch with the airport authorities. I was tense, but as soon as I landed, a call was arranged with the Drukair Airlines customer care department to get my baggage back at my place.

On Time Performance

Seat Comfort

Cabin-Staff

In-flight experience

Ground Service

customer service

Value for money

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