Year Founded: Fastjet Zimbabwe began its flight operations in 2015. As of today it's functional to three major cities in Zimbabwe, like flying between Harare & Victoria Falls, and between Harare & Bulawayo as well.
The Fleets and types of aircraft
|
AIRCRAFT TYPE |
SEATING CAPACITY |
ROLE/USE |
|
Embraer ERJ-145 |
50 Seats |
Main regional jet-domestic and international destinations |
|
Embraer EMB-120 Brasilia |
30 Seats |
Domestic tourism routes such as Kariba and Hwange. |
|
Cessna 208B Grand Caravan |
9-12 Seats |
Chartered Safari route to Victoria Falls to Maun |
Headquarters: Fastjet Zimbabwe’s headquarters is located at the Robert Gabriel Mugabe International Airport Domestic Terminal in Harare, in Zimbabwe.
Alliance and Partners: The airline is not a member of any global airline alliance but is partner with other airlines and commercial entities. Some of the airline partners are Federal Airlines (FedAir), Linhas Aereas de Mocambique (LAM), AirlinesPros International, and Emirates.
Key Milestones:
Fastjet Zimbabwe believes in serving first, and for them, the award and recognitions hardly makes a sound, but only happy customers are all they care for. Having mentioned that, they do have shelved awards to strengthen the trust year by year.
2017-2021: Africa’s Leading low-cost airline award
A good Flight you will enjoy and do again
On Time Performance
Seat Comfort
Cabin-Staff
In-flight experience
Ground Service
customer service
Value for money
1. Phone Call Assistance- FastjetZimbabwe customer care number, dial +263 (0)86 77 00 60 60, or can WhatsApp phone too, by visiting the airline site and click on contact us.
2. Email- One can reach out by writing an email to customer.zimbabwe@fastjet.com
3. Social Media- Fastjet Airlines is available on various social media platforms. You just have to follow the pages. You can also get timely alerts on discounts and coupons for the next trip.
The various links are as mentioned below:
Website/App booking steps
Another Option: If you do not want to use the online booking option, never mind, you can always call the customer care department to make your bookings. Plus, you can also choose an online travel agency to help you with your flight bookings.
Payment Options: You can confirm your bookings using various payment options, including credit/debit cards and e-Payment Services, depending on your location. Irrespective of the medium you choose, know that your payment process is safe and sound with Fastjet Zimbabwe.
Read through the many reviews from passengers who have become customers and are giving their valuable feedback.
Fastjet Zimbabwe Strengths
Weekness
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Mark Greller (Zimbabwe)
Recently, I flew with Fastjet Zimbabwe, and I must tell you that I was surprised by the consistent service. The check-in at the airport was smooth, and the airline staff are always welcoming and warm. I had my bookings with Embraer ERJ-145, and I felt more comfortable with spacious legroom for a short-distance flight as well. I had my meeting scheduled, and the on-time flight saved my day. I will surely fly again and highly recommend Fastjet Zimbabwe.
On Time Performance
Seat Comfort
Cabin-Staff
In-flight experience
Ground Service
customer service
Value for money