HiSky Airlines Reviews ? Find Customer Feedback and Write Review

About Airlines

About: HiSky is a Moldovan low-cost carrier that was founded in 2019 and flies mainly to different destinations in Europe and among leisure ones within Moldova and Romania. It concentrates on low-cost travel with local and long-range operations.

Headquarters: The airline has its headquarters in Chisinau, Moldova, and the major base at Chisinau Eugen Doga International Airport. The subsidiary of HiSky Europe is located in Bucharest, Romania.

Fleet: HiSky has a narrow-body aircraft fleet consisting of Airbus A319, A320, and A321LR models. The Airbus A330-200 wide-body aircraft are also leased by HiSky Europe on the long routes.

Business and strategy: HiSky will be involved in providing affordable air transportation between Moldova, Romania, and Europe, with the target markets being the leisure and VFR (visiting family and relatives) markets. The airline focuses on customer service and network development on a low-cost model.

1/5

A good Flight you will enjoy and do again

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How to Contact

Call: 

To contact the HiSky Airlines customer service number dial (+40) 374 955 955 , Customer Service. C Available Monday to Sunday (08:00 – 20:00). Now follow the IVR instructions:

  • Choose the automated greetings option.
  • Decide which language you prefer.
  • Choose the right service (general inquiries, reservations, etc.).
  • Wait till a customer support agent attends to your needs.
  • If you have a query or issue, be precise.
  • Make a note of any information or follow-up numbers given.

Email:

  • Send HiSky Airlines an email.
  • Provide your problem, reservation details, and contact information in the body.
  • Include all necessary paperwork, such as personal and booking documents.
  • Verify a message for mistakes.
  • Press send to get a response delivered straight to your mailbox.
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Booking Process

Website: 

  • Visit HiSky Airlines' website.
  • Choose the travelers, the dates of travel, and the destinations of departure and arrival.
  • Make your flight and ticket reservations.
  • Enter the passenger's information correctly.
  • Pay securely.
  • An electronic ticket is sent to your email once the reservation is complete.

Phone Call: 

  • Speak with a HiSky Airlines representative.
  • Get the ticket and provide the trip information.
  • Work with an agent to book flights and rates.
  • Pay attention to the details.
  • Verify your reservation by email or SMS.

Airport:

  • At the airport, locate the HiSky Airlines ticket desk.
  • Tell the staff where you're going and when.
  • Fill out the passenger information form.
  • Choose a fare and use one of the approved payment methods.
  • Obtain a confirmation of your e-ticket or print ticket.
  • On the day of travel, bring the boarding pass.
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Airlines Reviews Summary

Strength:

Hisky Airlines reviews appeals to low-budget passengers due to its affordable fares, transparent expenses, and absence of additional charges. It has a contemporary fleet of Airbus aircraft, a growing passenger base, and a friendly, capable cabin crew. The airline places a high priority on timeliness and safety rules on a number of routes.

Weakness: 

The delay and cancellation of flights of HiSky happen occasionally, which affects reliability. There can be cases of variation in customer service response times, and some customers have complained of not being able to get prompt customer service. The network is less flexible than the larger carriers because of an increasing market presence and the reduction in route choices. The in-flight service is of the low-cost model type.

 

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Latest Airline Reviews

1/5

Carie Keene (Moldova)

I greatly liked HiSky. The JFK Bucharest flight and vice versa was safe and timely. In-flight entertainment was also quite good, as was the meal of good Romanian sausages. Crew members were cooperative. It would be wonderful if they cooperate with US airlines to make connections convenient.

On Time Performance

Seat Comfort

Cabin-Staff

In-flight experience

Ground Service

customer service

Value for money

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