IBC Airways Reviews-Find Customer Review and Contact Options

About Airlines

Year Founded: IBC Airways was founded in the year 1991. It is an American based airline that deals with cargo and passenger services.

Fleet Size & Aircraft Types: To date, IBC Airways has a mixed fleet, which comprises:
- 1Embraer ERJ-145EP (30 passenger seats)
- 1 Hawker 800XP (9 passenger seats)
- 4 Saab 340AF (cargo)
- 5 SAAB SF-340BF (cargo)
- Total active fleet: 13 aircraft

Headquarters: IBC Airway has its headquarters in Fort Lauderdale, Florida. Its address is the following:610 SW 34 Street, Ft. Lauderdale, Florida 33315, United States.

Key Milestones:

1991: IBC Airways was established to provide services where none were done in the Caribbean and southeastern US market.
2005: Launched on-demand services to passengers, which was based on its initial cargo model.
2020-2025: It will further invest in the modernisation of its fleet and broaden its specialized cargo offerings.

4/5

A good Flight you will enjoy and do again

On Time Performance

Seat Comfort

Cabin-Staff

In-flight experience

Ground Service

customer service

Value for money

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How to Contact

Phone Support: IBC Airways has a customer service phone number that is 305-871-9100. Customer care is accessible 24 hours over the phone.

Email: Customers can contact the support to seek assistance and questions through the specially created email address info@ibcairways.com.

Social Media Handles: IBC Airways has Facebook account which it uses to communicate with the society and where it updates its customers. The handle is facebook.com/ibcairways.

Customer Support Hours: The airline is committed to reliability and is responsive to the needs of its customers, which is shown by the fact that it has 24 hours of customer support, 7 days a week.

Booking Process

Website/App booking steps: In order to book an IBC Airways ticket, use the steps presented below.

Go to the IBC Airways Web Site or Reservation Portal.
Enter your departure and arrival cities, the dates of your preferred travelling and the number of passengers.
Check out flight availability and select the one that suits you in terms of time and money.
Register the details of each passenger, such as names, date-of-birth, and contacts.
Choose additional features (where applicable), including baggage, seat and special requests.
Make a payment by typing in your credit card or any other approved payment methods.
Upon successful payment, you will get a confirmation and booking reference number of your bookings through email.

Alternative methods: The IBC Airways call center is also available to make a booking when it comes to a particular travel requirement or via third party booking agents in particular routes which are being targeted by popular Online Travel Agencies.

Payment options: The official site of IBC Airway takes major debit / credit cards and even the partner agencies.

Brief cancellation/refund overview: Cancellation and refund will be followed in the conventional US air travel practices where flexibility is subject to the type of fare and time of cancellation. Certain fares are subject to change or cancellation charges and refunds are usually returned to the original source of payment within a defined time frame.

Airlines Reviews Summary

IBC Airways is continuously being praised because of its timely flights, safety measures, and personalized service, especially in its cargo and charter segments of the flight business. The IBC Airways reviews show that the accessibility of the support team of the airline and the stability of their time-constrained freight services are regular points raised by customers.

Strengths of IBC Airways

Excellent customer service and excellent responsiveness.
Fast and flexible cargo services to business.
Trustworthy local connectivity, particularly to the less frequented Caribbean locations.
Good location and time flexibility of freight and personnel.
There is competitive pricing of the passengers and cargo.

Weaknesses of IBC Airways

Small passenger network relative to big carriers.
None of the global connectivity airline agreements to increase worldwide connectivity.
Sometimes sluggishness in operations when there is charter demand at high levels.
Little live chat support or app support.
Certain older planes in the fleet influence the comfort.

Latest Airline Reviews

4/5

David Reed (Bahamas)

IBC Airways is a favourite airline when visiting family back in the Bahamas. Flight timings are on time and flights are cheap and the staff is helpful in most cases. I have been utilizing their cargo services as well as passenger services and these have proved to be very reliable. It is convenient in making bookings using the site, but I would like them to add live chat as a faster response mechanism. The planes themselves are also clean but may be cramped occasionally particularly during rush flights. Generally, the value and convenience can hardly be compared to those in the Caribbean travel.”

On Time Performance

Seat Comfort

Cabin-Staff

In-flight experience

Ground Service

customer service

Value for money

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