Jayawijaya Dirgantara Airlines Reviews-Read and Write your Feedback

About Airlines

Jayawijaya Dirgantara, an air cargo company, has its main office located in Jakarta, Indonesia. The firm focuses mainly on the domestic and regional markets for freight and its flights are mainly in the Papua province.

Headquarters

With its primary base in West Jakarta, Indonesia, the establishment efficiently administers its logistics and flight operations.

Fleet

The airline has practically three cargo planes which are two Boeing 737-200C and one Boeing 737-300SF.

Operations and Mission

The primary destination for the Jayawijaya Dirgantara several flights to transported goods to Wamena from Jayapura is to reach remote areas.

1/5

A good Flight you will enjoy and do again

On Time Performance

Seat Comfort

Cabin-Staff

In-flight experience

Ground Service

customer service

Value for money

How to Contact

Call:

  • Call the Jayawijaya Dirgantara at 021-586-3696. 
  • Listen to the automatic greetings menu. 
  • Pick the language that you like the most. 
  • Choose the right service (general inquiries, reservations, etc.). 
  • Sit back until a customer support agent is ready for you. 
  • State your question or issue clearly. 
  • Write down any future numbers or details that were given.

Email: 

  • Prepare an email to Jayawijaya Dirgantara.
  • Mention your problem in the body, reservation details, and your contact information.
  • Attach any required documents, like booking and personal ones.
  • Proofread the message for errors.
  • Click send and get the reply straight to your inbox.

Social Media:

  • Follow the Jayawijaya Dirgantara on social media channels. 
  • The airline has activated its account on Facebook, Instagram, X (Twitter), and Thread. 
  • You are able to send a direct message or tag them on a post. 
  • The customer service representative will look into your matter. 
  • You will get the best solution through social media as soon as possible. 
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Booking Process

Website: 

  • Go to the Jayawijaya Dirgantara website.
  • Select places for departure and arrival, dates, and the number of passengers.
  • Choose your flight with fare options.
  • Enter passenger information accurately.
  • Make use of a secure payment method.
  • Your booking is done, and an e-ticket is issued to your email account.
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Airlines Reviews Summary

Strength:

Jayawijaya Dirgantara reviews showed that it is a dependable provider of cargo flights in the difficult terrain of Papua, thus making supply to isolated areas better. The cooperation with Garuda Indonesia gives access to broader logistics. The airline maintains a modern fleet of freighters that are well-suited for harsh conditions and highlights the aim of solving important regional transport problems in an efficient and safe manner.

Weaknesses:

The restriction to a limited size of the airline's fleet affects the capacity and scalability, which in turn affects the service frequency. Moreover, operating in difficult and remote terrain not only increases but also makes the risks and costs of the operations very high. Safety issues have already been illustrated in the past by the incidents at remote airports. Being focused on a region, the airline is not capable of expanding its operations to areas outside Eastern Indonesia, which is a drawback in terms of competition and growth in revenue.

 

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Latest Airline Reviews

1/5

Agus Santoso Wamena (Indonesia)

The airline's services are crucial for linking the remote areas of Papua. Nevertheless, the limited number of aircraft in their operations results in restricted capacity for cargo, which in turn creates interruptions in services. Past accidents have led to safety concerns, but still, they play a significant part in the logistics of the region that cannot be covered by smaller airlines.

On Time Performance

Seat Comfort

Cabin-Staff

In-flight experience

Ground Service

customer service

Value for money

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