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About Airlines

Year Founded: Keewatin Air was founded in 1971, which was a small air carrier consisting of one aircraft where it provides cargo and charter flights between Rankin Inlet, Nunavut. Robert May and Judy Saxby were pioneers of aviation in the North of Canada in the time of its early history.
Fleet Size & Aircraft Types: The airline has approximately 25 Aircrafts that comprise of around 16 Beechcraft King Air B200 twin turboprops, four Cessna Citation 560 jets, four Pilatus PC-12s, and new Pilatus PC-24 jets as medevac aircrafts. The main part of its medevac fleet consists of King Airs, and new developments such as first PC-24s medevac-equipped in Canada.
Headquarters: Keewatin Air has its headquarters at 50 Morberg way, Winnipeg, Manitoba, Canada (R3H 0A4). It has its bases in Rankin Inlet, Churchill, Iqaluit among other Northern areas to ensure efficiency in its operations.
Alliances/Partners: Keewatin Air is not involved in large global airline alliances as the large passenger carriers are, but does enter into operation and contractual alliances at both regional and government levels.
Key Milestones:
- Contracted first medevac with the government of Northwest Territories and established air ambulance program.
- Medevac contracts were given to the three regions of Nunavut (Kivalliq, Qikiqtaaluk, Kitikmeot), which occupies a fifth of the Canadian landmass.
- Secured 10-year fixed-wing critical care medevac agreement with Manitoba Province within the recent years thus including PC-24 jets.

1/5

A good Flight you will enjoy and do again

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How to Contact

Phone Support: Callers are connected to charters, medevac coordination, and other services assistance by the main phone line number (204) 784-6524. This figure is considered to be the main one on which urgent or routine questions can be asked.
Email: Targeted emails can be used when addressing the following needs:
- Charter requests: charters@keewatinair.ca
- Patient advocacy: cpenner@keewatinair.ca
- Accessibility services: jkliewer@keewatinair.ca

Social Media Handles: Keewatin Air is active on the social media platforms specifically Instagram and LinkedIn. These are used to distribute news of their medevac services, the introduction of the members of the team and their operations across Northern Canada.

Customer Support Hours: The airline provides 24/7 services on a round-the-clock basis throughout the year in support of its air ambulance emergency services and charter operations in isolated locations.

Booking Process

Website/App booking steps: Keewatin Air does not use a normal online booking procedure system as the big commercial airlines. Rather, the customers are able to use the site to:
- Go to the section Charter Services.
- Complete an inquiry form with the details like travelling dates, destinations, passenger numbers, and any special requests.
- Allow one of the representatives to get back to you with aircraft availability, prices, and the next steps.
- Check the quote given and make a booking to the charter team.

In the case of medevac services, the plans are typically organized directly by the health care providers or governmental organizations instead of personal bookings made online.

Alternative methods: Customers should also be able to book services through direct calling to Keewatin Air on the phone. To request a charter quote, to ensure that the aircraft is available, to negotiate logistics of medical transport and inquire about the schedule and operations, it is usually the most efficient and quickest to speak with a representative. The airline is a 24/7 carrier and therefore support is offered anytime and this is very critical to urgent medical or time sensitive travel requirements.

Airlines Reviews Summary

The unique nature of the business of Keewatin Air is defined by the medevac and charter business instead of the regular passenger travel that defines its reputation. Due to that, the majority of keewatin air review are provided by healthcare partners, charter customers, and stakeholders of communities instead of regular flyers. The board wide, individuals acknowledge the airline as having a reliability during adverse weather and diligence in regard to security, particularly in the north and remote areas where there is a low variety of traveling routes. A lot of them emphasize on the professionalism of the pilots and the staff and how the airline is able to fly all year round even during extreme weather.

Strengths & Weaknesses summary

Strengths:

Extraordinary medevac sensitivity and pilot experience under icy conditions are the most remarkable in testimonials.
Contemporary fleet such as King Airs and PC-12s can make sure that the long-distance transportation to remote areas is safe and efficient.
Loyalty is gained by the northern communities through 24/7 access and customization of services.

Weaknesses:

As per keewatin air reviews weather or distant logistic delays attract customer complaints, and increase wait time.
The few scheduled routes imply use of charters, which may be excessive when it is not an emergency.
As there is no existing online booking service, new clients can be confused by the process or find it less convenient.

Latest Airline Reviews

1/5

John M (Albania)

I have used Keewatin Air on two occasions on medevac flights and their pilots are absolute experts when dealing with the vicious weather of Nunavut. The King Air people brought my family to Winnipeg safely through a storm, and there was a swift reaction and excellent treatment all the way. Greatly recommended in case of an emergency in the north; they save lives.

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